Return & Refund Policy

Updated at 2022-03-01

Definitions and key terms

To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

-Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Kutumba.one, that is responsible for your information under this Return & Refund Policy.
-Customer: refers to the company, organization or person that signs up to use the Kutumba.one Service to manage the relationships with your consumers or service users.
-Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Kutumba.one and use the services.
-Service: refers to the service provided by Kutumba.one as described in the relative terms (if available) and on this platform.
-Website: Kutumba.one.”’s” site, which can be accessed via this URL: https://www.kutumba.one
-You: a person or entity that is registered with Kutumba.one to use the Services.

Return & Refund Policy

Thanks for subscribing at Kutumba.one. We appreciate the fact that you like the service we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and subscribing our services.

As with any app experience, there are terms and conditions that apply to transactions at Kutumba.one. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an subscription at Kutumba.one, you agree to the terms set forth below along with Policy.

If you are not happy with it, you have a 1 day to raise an issue for refund.

If you would like to cancel the subscription , the only way would be if you follow the next guidelines:

Refunds

Sadly, there are times when you would like to cancel the subscirption to Kutumba.one. In such cases, we may have to cancel your subscription. You will be intimated about it in advance so that you don’t have to worry unnecessarily about your order. If you have purchased via Online payment, then you will be refunded once our team confirms your request.

We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Kutumba.one is not liable for damages that are caused to the items during transit or transportation.

We will revise your cancelling subscription as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.

Your Consent

By using our website/app, registering an account, or making a subscription, you hereby consent to our Return & Refund Policy and agree to its terms.

Changes To Our Return & Refund Policy

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

Contact Us

If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.

-Via Email: support@kutumba.one